Jewlz Warranty

At Jewlz, we take pride in the craftsmanship of our pieces. We offer a warranty that ensures your peace of mind, emphasizing that proper care is essential to preserving the everlasting brilliance of your jewelry.


What is Covered:

  • Manufacturing and craftsmanship defects.
  • Stone (Moissanite) setting issues resulting from manufacturing.
  • Metal (Silver) discoloration, provided that care instructions are followed and exposure to chemicals is avoided.


What is Not Covered:

  • Damage or breakage caused by misuse, dropping, or rough handling.
  • Reactions caused by exposure to chemicals (such as perfumes, lotions, detergents, or chlorine).
  • Damage resulting from wearing jewelry while swimming, showering, or exercising.
  • Loss of items or any damage caused by failure to follow the provided "Jewelry Care Guide."


How to Maintain Your Warranty:

  1. Strictly follow the care steps outlined in our (Jewelry Care) page.
  2. Keep your original invoice or warranty card.
  3. For any warranty-related inquiries, please contact us on our Whatsapp.